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Senior Living Insurance

Protecting patients, staff, and financial stability with strategies tailored to your unique needs.

The Tropolis Advantage

Built around how your organization actually operates.

  • Coverage shaped by real exposures across care, workforce, and facilities

  • Risk and claims strategies informed by performance, not templates

  • Programs that adjust as operations, regulation, and priorities change

Coverage Considerations for Senior Living

Senior living operations face layered risk across care delivery, staffing, property, and data. Programs need to scale across locations, services, and regulatory demands without slowing operations or growth.
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Care and Resident Exposure
Daily care activities create liability tied to resident interactions, clinical services, and premises use. 
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Workforce and Employment Risk
Staffing models and regulatory oversight increase employment exposure across shifts and locations.
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Operational and Technology Dependence
Care delivery relies on systems for records, vendors, and communication that can disrupt operations if compromised.

Insurance Solutions Designed for Senior Living Operations

Senior living programs combine core coverage with specialty structures that manage cost, volatility, and long-term exposure.

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Alternative Risk Solutions

Captives for PL/GL, large-deductible workers’ comp, and stop-loss for employee benefits.

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Commercial Auto

Coverage for facility-owned vehicles or staff transport services.

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Cyber Liability
Protects against data breaches, ransomware, and HIPAA violations with rapid response and tracking support.
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Employment Practices Liability (EPLI)
Protects against allegations of discrimination, harassment, wrongful termination, and other HR-related risks.
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General Liability & Professional Liability

Covers bodily injury, property damage, and malpractice claims stemming from caregiving services.

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Property Insurance
Protects buildings, contents, and medical equipment from losses due to fire, storms, and other perils.
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Risk Management Solutions

Uses analytics, dashboards, and best-practice training to prevent claims, identify trends, and improve defensibility in real time.

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Workers’ Compensation
Supports your staff in case of workplace injuries while helping you stay compliant.

Core Coverage Foundations

General and Professional Liability Addresses claims tied to resident care, daily interactions, and facility operations. Coverage reflects varying levels of care, caregiver responsibilities, and the environments where residents live and receive service
Property Insurance

Protects buildings, contents, and medical equipment critical to resident safety and continuity of care. Programs account for facility age, construction, occupancy, and exposure to weather and other perils.

Workers’ Compensation

Supports caregivers and staff in the event of workplace injuries common in senior living environments. Coverage helps manage claims activity while supporting compliance and return to work efforts.

 

Commercial Auto Covers vehicles used for resident transportation, off site appointments, and operational needs. Structure reflects driver exposure, vehicle usage patterns, and multi facility operations.
Employment Practices Liability Protects against claims related to hiring, termination, wage and hour issues, and workplace conduct. Coverage considers high turnover, staffing models, and regulatory oversight common in senior living.
Cyber Liability Addresses risks tied to resident records, billing systems, and connected technologies. Coverage supports response to data breaches, ransomware events, and system interruptions that can affect care delivery.

Specialty Risk and Program Support

Alternative Risk Solutions For organizations seeking greater cost control, we evaluate higher retentions, large deductible programs, and captive options. These structures are considered alongside claims performance, operational discipline, and loss trends to ensure retained risk stays predictable and intentional.
Claims and Cost Containment Strategies

Claims outcomes drive long-term cost. We support active claim monitoring, incident analysis, and coordination with defense partners to reduce leakage, manage reserves, and improve consistency across locations.

Compliance and Survey Readiness

Regulatory exposure is managed proactively. Support includes documentation review, preparedness assessments, and response planning tied to survey results, claims activity, and operational patterns.

Workforce Risk and Training Support

Staffing practices directly impact incidents and claims. Training, onboarding support, and risk education are aligned with loss trends to reduce repeat events and strengthen defensibility.

Risk Analytics and Incident Tracking

Centralized reporting provides visibility into incidents, claims development, and emerging patterns. Insights support prioritization, corrective action, and leadership decision making.

Program Governance and Performance Review

Risk programs need ongoing direction, not just placement. Regular reviews of claims activity, incident trends, and operational changes help ensure coverage, controls, and financing stay aligned as the organization evolves.

Your Partner in Long-Term Protection

We support more than coverage placement. Our work focuses on how risk impacts financial health, operations, and leadership decisions over time.
Project Requirements
Assessment & Program Design
We evaluate exposures across care, operations, and workforce. Coverage reflects risk tolerance, claims experience, and growth plans so programs support real world decision making.
Contract and Financing
Risk Financing & Cost Control
Programs are structured with intention. Deductibles, retentions, and alternative structures are used to balance protection with predictable cost and capital awareness.
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Prevention & Claims Advocacy
Support before and after a loss matters. We focus on practical controls, clear reporting, and active claims involvement to limit disruption and keep issues moving.
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Ongoing Strategy Review
Risk changes as operations change. Programs are reviewed and adjusted to stay aligned with regulation, expansion, and leadership priorities.
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It has been a pleasure doing business with you. I respect your integrity in an often callous business

Orthopedic SurgeonMt. Clemens, MI
I want to thank you for all your help in meeting the insurance needs for myself, partner and associates. You are professional, thorough, prompt and confidential in satisfying any issues I or my practice have required.
PediatricianRoseville, MI

Your time and consideration on our behalf is greatly appreciated, and we would not hesitate to recommend your services.

Practice ManagerSurgical Group, Macomb, MI
OMG!! You are the best!! Thank you for making our transition to a new carrier painless.
Executive DirectorNephrology Group, Southeast MI

Experience You Can Count On

Led by Joe Hancock, Tropolis Great Lakes has served senior living organizations across the Midwest for decades. Our team brings deep industry knowledge and a steady, practical approach to protecting people, property, and reputation.

Joe Hancock
Joe Hancock
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Protect your organization today — and tomorrow.

Let’s build a program that lowers your cost of risk while safeguarding your patients, employees, and bottom line.