Commercial Lines Account Manager
Full Title: Commercial Lines Account Manager
Location: Commerce, MI
Employment Type: Full-time
Compensation range: $70,000 - $90,000 base salary.
About Tropolis
Tropolis is a leading national insurance brokerage focused on combining technology and data to drive growth, improve employee experience, and deliver exceptional customer service. Our mission, Insuring Tomorrow Together, reflects our commitment to being a trusted brokerage, embracing innovation, and building a collaborative culture with our agency partners, customers, carriers, and communities.
Position Overview
We are seeking a Commercial Lines Account Manager to join our Commerce, MI team and play a key role in managing and growing our commercial insurance book of business. This individual will be responsible for providing strategic account management, delivering exceptional client service, and ensuring seamless policy execution. The ideal candidate is a proactive, detail-oriented insurance professional with a strong background in commercial lines coverage, proficiency in Applied Epic, and a commitment to delivering an exceptional client experience.
Job Title: Commercial Insurance Account Manager
Location: Commerce, MI
Employment Type: Full-time
Salary: $70,000 - $90,000 + Bonus
Key Responsibilities
- Serve as the primary point of contact for commercial lines clients, developing strong relationships and ensuring their insurance needs are met.
- Handle the full policy lifecycle, including renewals, endorsements, audits, and cancellations.
- Evaluate clients’ risk exposures and provide tailored coverage recommendations.
- Collaborate with carriers to secure the most competitive coverage solutions, negotiate terms, and present proposals
- Identify opportunities for upselling and cross-selling additional products to meet clients’ evolving needs.
- Act as a liaison between clients and carriers, resolving claims, billing, and coverage issues in a timely manner.
- Maintain accurate records, ensure adherence to company and regulatory guidelines, and document all client interactions in Applied Epic.
Qualifications
- 5-7 years of experience in commercial lines account management, preferably within an independent insurance agency.
- Proficiency in Applied Epic is required.
- Strong knowledge of commercial insurance products, coverages, and industry regulations.
- Excellent communication, negotiation, and problem-solving skills.
- Property & Casualty (P&C) insurance license required. Industry certifications (e.g., CIC, CPCU, CRM) are a plus.
Compensation & Benefits
- Benefits: Tropolis offers a competitive and comprehensive benefits package, including flexible time off, 11 paid holidays, a 401(k) with 100% match on the first 4% with immediate vesting, and medical, dental, and vision plan options with 90% employer paid.
- Purpose Plan: All eligible team members participate in Tropolis’ Purpose Plan, an equity incentive program that lets you share in Tropolis’ long-term success through an equity pool that can grow over time.
- Compensation: $70,000 - $90,000 + bonus.
Pre-employment Testing & Background Checks
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Employment is contingent upon successful completion of any pre-employment testing required for the role and a satisfactory background check. This may include verification of licensing and credentials, employment history, and other checks consistent with applicable laws and business needs.
Apply Now!
Tropolis is an Equal Opportunity Employer and celebrates diversity in all forms. We are committed to creating an inclusive environment for all employees.GROW PERSONALLY AND PROFESSIONALLY
Working for Tropolis means being part of creating a dynamic, passionate, and fast-growing work environment that puts you first.